Attention EU Customers: Post-Brexit Customs Update
As a result of the UK’s departure from the EU in December 2020, where our European business is currently based, we have made some changes to the way we export our products into the EU. As a result, we will no longer charge our customers VAT, which will now be collected in your home country. Other costs may also be added which are explained below.
All orders to the EU will now be applicable for customs procedures in your home country and it is likely that there will be applied costs associated with this. These will include value added tax (VAT), import duty and courier handling charges. You - as the recipient of the goods - are liable for all of these charges, but we are here to help make things as simple and as straightforward as possible, for you.Low-value goods (see below) are often exempt from these charges, but goods & orders with a value greater than €22 and less than or equal to €150, are exempt from import duty, but will be liable for local VAT, but be aware that you are only paying VAT once. Goods & orders over €150 will attract both VAT and Import Duty.
Import Duty rates below:
For orders that attract VAT, import duty, handling fees, you will be contacted directly by the courier who will require payment before the items are delivered. Please ensure that your contact details are correct when placing your order to ensure that there are no delays.Each country [in the EU] has a different procedure to follow - if you are unsure, please contact your local authority who will be best equipped to advise on the processes. We know that this adds an additional level of effort on your side and please know that we appreciate your custom and choosing to ride Forbidden Bikes. We envision that things will only improve as export procedures between the UK and EU simplify and should things go in the opposite direction, we will make a concise effort to ensure access to our products and services are not impacted in the EU. If you have any questions please contact us at firstname.lastname@example.org